Overview
Oxygen Yoga & Fitness Surrey Centre offers hot yoga classes in Surrey, with a focus on heated sessions that challenge various fitness levels. Reviews highlight a mix of supportive instructors—like Adena and Charisse—who provide encouragement and well-planned classes, alongside negative experiences with overcrowding, rushed sessions, and a lack of personal attention, especially for beginners. Front desk staff are frequently described as cold and unhelpful, creating an unwelcoming atmosphere. A strict late policy denied entry to a visitor just two minutes late, reflecting inflexibility. Props and cleaning supplies are provided, but there is no locker room. Pricing is considered high by some, while long-term members praise the studio for life-changing physical and mental transformations. The overall experience is inconsistent, depending heavily on individual instructors and front desk interactions.
Studio Amenities
Studio Business Hours
| Day | Status | Time |
|---|---|---|
| Monday | No hours | – |
| Tuesday | No hours | – |
| Wednesday | No hours | – |
| Thursday | No hours | – |
| Friday | No hours | – |
| Saturday | No hours | – |
| Sunday | No hours | – |
Studio in Details
Overview
Oxygen Yoga & Fitness Surrey Centre is a hot yoga studio located in Surrey, drawing mixed reactions from visitors. The studio offers heated classes, with reviews noting a range of experiences from life-changing to disappointing. A one-week trial provides access to up to three classes, giving newcomers a chance to explore the offerings. Props such as mats, blocks, and straps are provided, and cleaning supplies are available for after-class wipe-downs. However, there is no dedicated locker room; personal belongings are left in the class area. The studio promotes itself as a space for positive energy, yet front desk interactions often contradict that, with numerous reviews citing cold, dismissive, and unhelpful staff behavior.
Regulars who have attended for years praise the transformative impact on their physical and mental health, noting significant strength gains and weight loss. Instructor Adena is recalled for offering encouraging nods to first-timers, while Charisse’s total body conditioning class is highlighted as particularly well-planned and active. On the other hand, some instructors are criticized for not exercising alongside the class, and one reviewer reported feeling intimidated and mistreated by instructor Laurie during a moment of physical distress. Overcrowding is a common complaint, with classes feeling packed and instructors rushing through sessions, leaving little room for personal attention, especially for beginners.
Classes and Atmosphere
The studio focuses on heated yoga, with classes described as challenging yet fun across various fitness levels. The “hot” environment, however, is not universally appreciated—some find it uncomfortable rather than therapeutic. Hygiene concerns surface in reviews, suggesting that cleanliness could be improved. Class planning is generally seen as good, with well-structured sessions, but the pace can feel rushed. Total body conditioning with Charisse stands out as a favorite, while other classes may lack instructor participation. Late arrivals are handled strictly: one visitor who arrived just two minutes late was denied entry despite the instructor’s willingness to allow them in, resulting in lost class credit and wasted travel expenses. This rigid policy, coupled with an unsympathetic front desk, makes the studio less accommodating for those with tight schedules or relying on public transit.
Customer Experience
Customer service at the front desk is a recurring sore point. Multiple reviews describe staff as rude, unfriendly, and uninterested in helping, creating an unwelcoming atmosphere before class even begins. This contrasts sharply with the supportive instructors some describe—Adena’s warmth and the owner’s friendliness are mentioned positively. The pricing is seen as high relative to the level of professionalism and care delivered, leading some to advise saving money elsewhere. Long-term members, however, strongly recommend the studio for those committed to lifestyle changes, emphasizing that consistency yields results. The studio’s environment is described as having familiar faces and a community feel, but the negative front desk encounters and overcrowding can undermine that sense of belonging. For prospective visitors, the experience seems highly dependent on which instructors and which front desk staff are present on any given day.